Welcome to MUSSO (www.musso.ph). These Terms and Conditions ("Terms") govern your use of our website, services, and the purchase of products from our online store.
By accessing our website, registering an account, or placing an order, you agree to be bound by these Terms, along with our Privacy Policy, Return Policy, Shipping Policy, and Warranty Policy. If you do not agree to these Terms, please refrain from using our website.
Use of Website & Account Security
- Eligibility: By using this Site, you represent that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
- Account Responsibilities: You are responsible for maintaining the confidentiality of your account credentials and password. MUSSO is not liable for any losses or damages arising from unauthorized access resulting from your failure to safeguard your account details.
- Prohibited Conduct: You agree not to use the Site for any unlawful purpose, introduce viruses or malicious code, or engage in any conduct that disrupts website operation or security.
Pricing, Products & Typographical Errors
- Product Availability & Pricing: All prices listed on the website are in Philippine Pesos (PHP) and are inclusive of applicable local taxes unless stated otherwise. Prices and product availability are subject to change without prior notice.
- Pricing Errors: While we strive for accuracy, errors in pricing or product descriptions may occasionally occur due to technical or typographical oversights. MUSSO reserves the right to cancel or refuse any orders placed for products listed at an incorrect price, whether or not the order has been confirmed and paid. In such cases, a full refund will be issued immediately.
Orders, Payment & Acceptance
- Order Confirmation: Receipt of an automated order confirmation does not signify our final acceptance of your order, nor does it constitute an offer to sell. MUSSO reserves the right to accept, decline, or limit order quantities for any reason at any time prior to shipment.
- Payment Methods: Payments must be made using authorized payment channels (including GCash, Maya, credit/debit cards, or Cash on Delivery where applicable). You represent that you are authorized to use the chosen payment method.
Shipping, Returns & Warranty Policies
Your purchases are further governed by our dedicated operational policies, which are incorporated into these Terms by reference:
- Shipping & Delivery: Estimated delivery dates are non-binding estimates provided by third-party logistics carriers. Detailed delivery protocols are outlined in our Shipping Policy.
- Returns & Refunds: Returns are strictly subject to our Return Policy. In compliance with DTI regulations, returns for "change of mind" or subjective comfort preferences are not permitted once the product is assembled or used.
- Warranty Coverage: Products are covered under our limited manufacturer warranty as specified in our Warranty Policy. Support is provided via replacement parts and technical guidance (no on-site repair visits).
Intellectual Property Rights
- Ownership: All content on this website—including logos, trademarks, graphics, product photography, text, design, and software—is the exclusive property of MUSSO and protected under Philippine and international copyright and trademark laws.
- Restricted Use: You may not copy, reproduce, distribute, display, or create derivative works from any website content without prior explicit written consent from MUSSO.
Limitation of Liability
To the maximum extent permitted by applicable Philippine laws:
- Indirect Damages: MUSSO shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our products or website.
- Liability Cap: In no event shall MUSSO's total liability to you for all damages exceed the total purchase amount paid by you for the specific product in dispute.
Governing Law & Jurisdiction
These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of the Republic of the Philippines. Any dispute, legal claim, or suit arising out of or in connection with these Terms or your purchase shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
Modifications to Terms
MUSSO reserves the right to update, modify, or replace any part of these Terms at any time by posting updates on our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Contact Information
For questions or inquiries regarding these Terms and Conditions, please contact our support team:
- Email: support@musso.ph
- Official Website: www.musso.ph